Is your EV charger not working? There’s no need to worry, as there are several ways to troubleshoot EV charging issues. Most of the time, there are minor issues that can be easily resolved. Moreover, they are preventable. However, there are a few common issues that can be encountered, and you will get solutions for them. Users who get EV Chargers in Peterborough are aware of these issues.
Troubleshooting of EV charging issues
Power outage
Grid failures and weather-related problems are the two primary reasons why power outages occur. There are other reasons also. Due to this, the EV charger will go into an offline mode, which results in a blank screen. After the power is resurrected, the charger starts rebooting and continues it’s operation. Coincidentally, if the charger isn’t booting up, these are the necessary steps to take:
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Address the issues that led to the power loss.
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Try to restore the power before charging.
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Search for another location to charge.
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Reach out for professional support if you need it.
Poor cellular signal
There are a few parking areas where a poor cellular signal prevents the EV charger from charging. Or it may happen that the charger is charging and suddenly stops. In many cases, this problem occurred. If this happens, what you need to do is to:
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Plug in the vehicle where the station screen will display the sign “preparing”.
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Note down the five digit station ID mentioned on the unit.
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Select an area with a strong signal.
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Start the Charge application and begin the session remotely.
Idle status and suspended EV
On the charger screen, you may receive a notification indicating that your EV is suspended. Another thing to note is that you will receive an idle status notification on the notification bar. This way, charging won’t happen. To get rid of this problem, what you can do is to:
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Plug your vehicle in properly and apply a slight extra push to the plug.
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Check the settings to ensure the charge level is set correctly.
Limited charging space
During peak hours or at properties with limited infrastructure, charging station shortages are common. The EV Charge Points in Peterborough need to increase. It is not easy for drivers who encounter the issue of insufficient infrastructure. They need to charge their vehicle as soon as possible. When stations are full, you can take these steps:
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Find a reliable resource for charging stations near you with available chargers.
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Charging during peak hours is not a favourable idea.
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Visit a property management station to request additional charging stations.
Therefore, these are the appropriate methods for troubleshooting EV charging issues. To install EV chargers at your home, consult Electri Tech Services. Our team specialises in installing these chargers. Regarding the training and experience of our engineers, they do not lack any of it.
Visit our website to book an appointment now. Hence, we’re looking forward to partnering with you. We’ll be happy to serve you and get your valuable feedback. Contact us today.
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